Frequently asked questions

Wisprs uses OpenAI's Whisper AI model, which achieves 95% accuracy on most audio content, even with accents and background noise.

Most transcriptions complete in under 5 minutes. A 60-minute audio file typically takes about 3-4 minutes to process.

Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period.

Absolutely. You can export your transcripts in multiple formats including TXT, SRT, VTT, and DOCX with perfect formatting.

Simply sign up for a free account, upload your first audio or video file, and we'll transcribe it for you. No credit card required for the free tier.

The free plan includes 30 minutes of transcription per month, basic export formats, and access to all core features. Perfect for trying out Wisprs.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges or credits.

No hidden fees. The price you see is what you pay. All features listed in your plan are included at no extra cost.

We accept all major credit cards, debit cards, and PayPal. Enterprise customers can also pay via invoice.

Free plans have a 100MB file size limit. Paid plans support files up to 2GB. For larger files, contact us for enterprise solutions.

We support all common audio and video formats including AAC, FLAC, M4A, MP3, MP4, MPEG, MPGA, OGG, WAV, WEBM, and more.

Yes. We never use your data to train AI models. All files are stored securely and you retain 100% ownership of your content.

Yes! Wisprs supports 100+ languages with automatic language detection. You can also translate your transcriptions instantly.

You'll be notified when you're approaching your limit. You can upgrade your plan or purchase additional minutes as needed.

Yes! You can upload recordings of phone calls in any supported format. We recommend clear audio quality for best results.

Billing is monthly or annual depending on your plan. You're charged at the beginning of each billing cycle. Annual plans offer significant savings.

We offer a 30-day money-back guarantee. If you're not satisfied, contact us within 30 days for a full refund.

Yes! Students with a valid .edu email address can get 50% off any paid plan. Contact support to verify your student status.

Yes, you can purchase additional transcription minutes as add-ons. These roll over month-to-month and never expire.

Yes! We offer custom enterprise plans with volume discounts, dedicated support, and advanced features. Contact our sales team for details.